– Timeframe: Sesban International allows customers to return most items within 30 days of receipt.
-Condition of item: Items must be returned in their original condition, with all original packaging, tags, and accessories included. If an item is returned in a condition that is different from when it was received (e.g. used, damaged, missing parts), the refund may be reduced or denied altogether.
– Refunds: Sesban International offers refunds – a refund to the original payment method. The refund amount will be the price paid for the item minus any applicable fees, such as return shipping or restocking fees.
– Return shipping: In some cases, Sesban International will provide a prepaid return shipping label for the item being returned. However, in other cases, the customer may be responsible for the cost of return shipping.
– Overall, Sesban International’s return policy is designed to make the process as easy and hassle-free as possible for customers. If you need to return an item, start by visiting the “Returns & Orders” section of your account to initiate the return and see what options are available to you.
Thank you